Air Source Heat Pump Service

Annual Heat Pump Servicing - Book Today

A well-maintained air source heat pump runs more efficiently, lasts longer, and is far less likely to let you down when you need it most. 

At Hinckley Plumbing & Heating, we provide professional air source heat pump servicing across Hinckley and the surrounding areas — including Nuneaton, Coventry, Leicester, Tamworth, Burton upon Trent, Lichfield, Rugby, and Loughborough — as well as across Leicestershire, Warwickshire, West Midlands, Staffordshire & Derbyshire, helping homeowners protect their investment and maintain peak performance year after year.

From booking through to completion, we keep the process simple, clear, and hassle-free.

Air Source Heat Pump
Air Source Heat Pump

Servicing By Qualified Engineers

Regular servicing is one of the most important things you can do to protect your heat pump. A thorough annual service keeps your system running efficiently, helps identify potential issues early, and ensures your manufacturer warranty remains valid.

Our heat pump service includes:

  • Full system inspection and performance check

  • Checking refrigerant levels and pipework connections

  • Cleaning filters and checking airflow to the outdoor unit

  • Inspecting electrical connections and controls

  • Checking the hot water cylinder and thermostat settings

  • Reviewing flow temperatures and system efficiency

  • Testing defrost cycles and safety controls

  • Written service report and any recommendations

Why Regular Servicing Matters

Skipping annual maintenance can lead to reduced efficiency, higher running costs, and costly repairs down the line. You should have your first service 12 months after air source heat pump installation, as egular servicing keeps everything running as it should.

Key benefits of annual heat pump servicing include:

  • Lower running costs – A well-maintained heat pump operates at peak efficiency, keeping electricity bills as low as possible

  • Longer system lifespan – Routine checks catch minor issues before they become expensive problems

  • Maintained warranty – Most manufacturers require annual servicing to keep your warranty valid

  • Consistent comfort – Regular maintenance ensures reliable heating and hot water throughout the year

  • Peace of mind – Know your system is safe, compliant, and performing as intended

Warranty Requirements

Most air source heat pump manufacturers require evidence of annual servicing by a qualified engineer to honour the terms of your warranty. Failing to service your system regularly could invalidate your warranty and leave you liable for repair or replacement costs.

Hinckley Plumbing & Heating’s engineers are qualified to service all major heat pump brands, and we provide a written service record after every visit so you always have documentation to hand.

When Should You Book a Service?

We recommend servicing your air source heat pump once a year, ideally in late summer or early autumn before the heating season begins. This ensures your system is in the best possible condition heading into the colder months.

You should also consider booking a check-up if you’ve noticed any of the following:

  • Reduced heating output or inconsistent temperatures

  • Higher electricity bills without increased usage

  • Unusual noises coming from the outdoor or indoor unit

  • The system taking longer than usual to reach temperature

  • Error codes or warning lights on your controller

Filter and Outdoor Unit Maintenance

Between annual services, there are a few simple checks that can help maintain performance. Keeping the area around your outdoor unit clear of debris, leaves, and obstructions ensures adequate airflow and prevents the system from working harder than it needs to. Hinckley Plumbing & Heating can advise you on basic between-service maintenance during your annual visit.

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Robert Kinghorn profile picture
Robert Kinghorn
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Lewis and his Collleague serviced our boiler. I cannot remember the Colleague's name but he was working towards his diploma. He worked under Lewis's guidance and they both did a very good job. They tidiedup after them
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Val Wright profile picture
Val Wright
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Excellent experience from booking an appointment with which the lady was very friendly and helpful to the boiler service the engineer Rob was very friendly and professional everything explained and tested very pleased . I would highly recommend this company.
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justin humpage profile picture
justin humpage
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We have always had amazingly efficient service from Hinckley Plumbing and Heating after they replaced our entire heating system replaced 4 years ago. We wouldn’t go anywhere else for our annual service Thank you.
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Andy Denman profile picture
Andy Denman
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Great communications. Friendly staff. Doing jobs for my 85yr old mum but totally made her at ease during it all. Would certainly recommend them to anyone and they'll be my first call for any similar work needed! 👌
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Dawn Blake profile picture
Dawn Blake
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100% excellence from this company, re- installation of a new immersion heater. Thanks to Kelly, Cameron, and the fitter, Rob, who had to suffer us in the same room, whilst working, as we are in a tiny flat! Everyone we spoke to was friendly, helpful and efficient, will always use this company. Thank you.
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Trevor Matthews profile picture
Trevor Matthews
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Excellent service.Very pleased.Highly recommended.
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john holt profile picture
john holt
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Good job as always except found another leak Getting to know airing cupboard better than my wife
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JAYNE WESSON profile picture
JAYNE WESSON
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Excellent customer service. Respond well to emergency call outs. Great value and service . Both office staff and plumbers are customer focussed.