Air Source Heat Pump Service
Annual Heat Pump Servicing - Book Today
A well-maintained air source heat pump runs more efficiently, lasts longer, and is far less likely to let you down when you need it most.
At Hinckley Plumbing & Heating, we provide professional air source heat pump servicing across Hinckley and the surrounding areas — including Nuneaton, Coventry, Leicester, Tamworth, Burton upon Trent, Lichfield, Rugby, and Loughborough — as well as across Leicestershire, Warwickshire, West Midlands, Staffordshire & Derbyshire, helping homeowners protect their investment and maintain peak performance year after year.
From booking through to completion, we keep the process simple, clear, and hassle-free.

Servicing By Qualified Engineers
Regular servicing is one of the most important things you can do to protect your heat pump. A thorough annual service keeps your system running efficiently, helps identify potential issues early, and ensures your manufacturer warranty remains valid.
Our heat pump service includes:
Full system inspection and performance check
Checking refrigerant levels and pipework connections
Cleaning filters and checking airflow to the outdoor unit
Inspecting electrical connections and controls
Checking the hot water cylinder and thermostat settings
Reviewing flow temperatures and system efficiency
Testing defrost cycles and safety controls
Written service report and any recommendations
Why Regular Servicing Matters
Skipping annual maintenance can lead to reduced efficiency, higher running costs, and costly repairs down the line. You should have your first service 12 months after air source heat pump installation, as egular servicing keeps everything running as it should.
Key benefits of annual heat pump servicing include:
Lower running costs – A well-maintained heat pump operates at peak efficiency, keeping electricity bills as low as possible
Longer system lifespan – Routine checks catch minor issues before they become expensive problems
Maintained warranty – Most manufacturers require annual servicing to keep your warranty valid
Consistent comfort – Regular maintenance ensures reliable heating and hot water throughout the year
Peace of mind – Know your system is safe, compliant, and performing as intended
Warranty Requirements
Most air source heat pump manufacturers require evidence of annual servicing by a qualified engineer to honour the terms of your warranty. Failing to service your system regularly could invalidate your warranty and leave you liable for repair or replacement costs.
Hinckley Plumbing & Heating’s engineers are qualified to service all major heat pump brands, and we provide a written service record after every visit so you always have documentation to hand.
When Should You Book a Service?
We recommend servicing your air source heat pump once a year, ideally in late summer or early autumn before the heating season begins. This ensures your system is in the best possible condition heading into the colder months.
You should also consider booking a check-up if you’ve noticed any of the following:
Reduced heating output or inconsistent temperatures
Higher electricity bills without increased usage
Unusual noises coming from the outdoor or indoor unit
The system taking longer than usual to reach temperature
Error codes or warning lights on your controller
Filter and Outdoor Unit Maintenance
Between annual services, there are a few simple checks that can help maintain performance. Keeping the area around your outdoor unit clear of debris, leaves, and obstructions ensures adequate airflow and prevents the system from working harder than it needs to. Hinckley Plumbing & Heating can advise you on basic between-service maintenance during your annual visit.
GOOD
Based on 75 reviews
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Robert KinghornTrustindex verifies that the original source of the review is Google.
Lewis and his Collleague serviced our boiler. I cannot remember the Colleague's name but he was working towards his diploma. He worked under Lewis's guidance and they both did a very good job. They tidiedup after themPosted on Google![]()
Val WrightTrustindex verifies that the original source of the review is Google.
Excellent experience from booking an appointment with which the lady was very friendly and helpful to the boiler service the engineer Rob was very friendly and professional everything explained and tested very pleased . I would highly recommend this company.Posted on Google![]()
justin humpageTrustindex verifies that the original source of the review is Google.
We have always had amazingly efficient service from Hinckley Plumbing and Heating after they replaced our entire heating system replaced 4 years ago. We wouldn’t go anywhere else for our annual service Thank you.Posted on Google![]()
Andy DenmanTrustindex verifies that the original source of the review is Google.
Great communications. Friendly staff. Doing jobs for my 85yr old mum but totally made her at ease during it all. Would certainly recommend them to anyone and they'll be my first call for any similar work needed! 👌Posted on Google![]()
Dawn BlakeTrustindex verifies that the original source of the review is Google.
100% excellence from this company, re- installation of a new immersion heater. Thanks to Kelly, Cameron, and the fitter, Rob, who had to suffer us in the same room, whilst working, as we are in a tiny flat! Everyone we spoke to was friendly, helpful and efficient, will always use this company. Thank you.Posted on Google![]()
Trevor MatthewsTrustindex verifies that the original source of the review is Google.
Excellent service.Very pleased.Highly recommended.Posted on Google![]()
john holtTrustindex verifies that the original source of the review is Google.
Good job as always except found another leak Getting to know airing cupboard better than my wifePosted on Google![]()
JAYNE WESSONTrustindex verifies that the original source of the review is Google.
Excellent customer service. Respond well to emergency call outs. Great value and service . Both office staff and plumbers are customer focussed.