Air Source Heat Pump Service
Annual Heat Pump Servicing - Book Today
A well-maintained air source heat pump runs more efficiently, lasts longer, and is far less likely to let you down when you need it most.
At Hinckley Plumbing & Heating, we provide professional air source heat pump servicing across Hinckley and the surrounding areas — including Nuneaton, Coventry, Leicester, Tamworth, Burton upon Trent, Lichfield, Rugby, and Loughborough — as well as across Leicestershire, Warwickshire, West Midlands, Staffordshire & Derbyshire, helping homeowners protect their investment and maintain peak performance year after year.
From booking through to completion, we keep the process simple, clear, and hassle-free.

Servicing By Qualified Engineers
Regular servicing is one of the most important things you can do to protect your heat pump. A thorough annual service keeps your system running efficiently, helps identify potential issues early, and ensures your manufacturer warranty remains valid.
Our heat pump service includes:
Full system inspection and performance check
Checking refrigerant levels and pipework connections
Cleaning filters and checking airflow to the outdoor unit
Inspecting electrical connections and controls
Checking the hot water cylinder and thermostat settings
Reviewing flow temperatures and system efficiency
Testing defrost cycles and safety controls
Written service report and any recommendations
Why Regular Servicing Matters
Skipping annual maintenance can lead to reduced efficiency, higher running costs, and costly repairs down the line. You should have your first service 12 months after air source heat pump installation, as egular servicing keeps everything running as it should.
Key benefits of annual heat pump servicing include:
Lower running costs – A well-maintained heat pump operates at peak efficiency, keeping electricity bills as low as possible
Longer system lifespan – Routine checks catch minor issues before they become expensive problems
Maintained warranty – Most manufacturers require annual servicing to keep your warranty valid
Consistent comfort – Regular maintenance ensures reliable heating and hot water throughout the year
Peace of mind – Know your system is safe, compliant, and performing as intended
Warranty Requirements
Most air source heat pump manufacturers require evidence of annual servicing by a qualified engineer to honour the terms of your warranty. Failing to service your system regularly could invalidate your warranty and leave you liable for repair or replacement costs.
Hinckley Plumbing & Heating’s engineers are qualified to service all major heat pump brands, and we provide a written service record after every visit so you always have documentation to hand.
When Should You Book a Service?
We recommend servicing your air source heat pump once a year, ideally in late summer or early autumn before the heating season begins. This ensures your system is in the best possible condition heading into the colder months.
You should also consider booking a check-up if you’ve noticed any of the following:
Reduced heating output or inconsistent temperatures
Higher electricity bills without increased usage
Unusual noises coming from the outdoor or indoor unit
The system taking longer than usual to reach temperature
Error codes or warning lights on your controller
Filter and Outdoor Unit Maintenance
Between annual services, there are a few simple checks that can help maintain performance. Keeping the area around your outdoor unit clear of debris, leaves, and obstructions ensures adequate airflow and prevents the system from working harder than it needs to. Hinckley Plumbing & Heating can advise you on basic between-service maintenance during your annual visit.
GOOD Based on 70 reviews Posted on JAYNE WESSONTrustindex verifies that the original source of the review is Google. Excellent customer service. Respond well to emergency call outs. Great value and service . Both office staff and plumbers are customer focussed.Posted on Simon JenningsTrustindex verifies that the original source of the review is Google. Very good service, highly recomendedPosted on John HaddonTrustindex verifies that the original source of the review is Google. Prompt and efficient! Enough said. (Alex is tops.)Posted on Kenneth GossTrustindex verifies that the original source of the review is Google. Thank for your prompt and excellent service We will definitely be using you again 😀Posted on Jo BakerTrustindex verifies that the original source of the review is Google. Excellent service (oil combi boiler) with a high level of professional whilst being friendly and courteous. A fantastic bunch of people!Posted on Shaun MiddletonTrustindex verifies that the original source of the review is Google. Prompt and reliable service. My job was a tricky one but the price and work carried out was excellent. The plumbers were friendly and respectful.Posted on Andrew FlowerTrustindex verifies that the original source of the review is Google. No pressure sales. Great to deal with and the installers couldn't have been more professional and polite. Highly recommended.Posted on Chris CamplingTrustindex verifies that the original source of the review is Google. We used Hinckley Plumbing and Heating services a number of times in the past two years, this included a complete new heating system. Office staff helpful and efficient in directing requests. All services have been to a high standard. Engineers are reliable, professional and polite ..... a particular call out for Alex! Would recommend this company,